Definition of Terms

"Website" refers to all the content found on the pages of the authorbookwriter.com website.

"Customer," "You," or "Yours" refers to you or anyone who places an order on behalf of someone else with authorbookwriter.com.

"Company," "We," or "Our" pertains to authorbookwriter.com, a company registered under Massachusetts law.

"Product" encompasses all the services and items that authorbookwriter.com provides to the Customer as specified in their order.

"Order" signifies a request made by the Customer, either by phone or email, to purchase services or products offered by authorbookwriter.com. Orders are confirmed through various payment methods such as checks, credit cards, cash receipts, bank wire transfers, Western Union, or PayPal transfers.

Our Services

When you submit an order and make a payment, you're buying the product for your personal use only. Please note that all products are non-refundable and have no expressed or implied warranties. You must read these Terms and Conditions before placing an order and paying on this website.

Refund Policy

It's crucial that you read and completely learn our refund policy to be fully informed about the rights and restrictions outlined in the Author Book Writer Policy.

We provide refunds under specific circumstances and conditions, which are elaborated as follows:

Change of Mind

Customers can receive a 100% refund if they request it before our writers/editors commence work on their project.

If, for any reason, you change your mind and decide not to proceed with your project after placing the order, you can request a refund within the first hour. In other cases, a 40% processing fee will be deducted.

Incompetent Delivery

After the work is delivered, customers can request a refund only after they have tried the following options:

• If the delivered work does not meet the project requirements as initially requested or documented by the customer. We are dedicated to ensuring 100% customer satisfaction and provide unlimited revisions to ensure the delivered work meets your expectations. We will assign, re-assign, and re-write your work to ensure your satisfaction.
• You can also reserve an equivalent value of pages for future use, and they will be available for your use at any time.

If, even after these efforts, we cannot deliver what you requested, a refund will be processed with mutual agreement on a predetermined percentage. This will only occur in cases where the delivery is significantly off the mark.

Late Delivery

We are committed to "On Time Delivery." However, if, for any reason, we cannot provide the requested service on time and after making at least three attempts to contact us, your refund will be processed. This will occur once it is confirmed through documentary evidence that the delayed delivery was the company's fault.

Refund Time Frame

Refunds must be requested within 120 days of the delivery. Any refund claims made after this established timeframe will not be considered.

We want to emphasize that all customers should take note of the refund claim deadline at the time of placing their order.

Cases Where Refund Will Not Be Issued

If a late delivery is caused by minor technical errors like grammatical issues, typing errors, word count discrepancies, or missing references, refunds will be determined through mutual agreement. In such cases, the company will typically offer a partial refund or discounts reserved for future purchases.

Please note that the company will not be held responsible for any delays caused by the client.

It's important to mention that no refunds will be issued based on the quality of the writing.